Response Time

Response Time

We value your time and are committed to responding to all inquiries as quickly as possible.

Customer Support Response Times

Business Hours

Our customer support team is available:

  • Saturday – Thursday: 10:00 AM – 8:00 PM
  • Friday & Public Holidays: Closed

Order Inquiries

For questions about an existing order, please have your order number ready when contacting us. We aim to resolve all order-related queries within 24 hours.

After-Hours Messages

Messages received outside of business hours will be responded to on the next business day.

Contact Us

We're always happy to hear from you. Reach out through any of our available channels and we'll get back to you as soon as possible.